We do not ship internationally to islands. Do you want us to ensure that this part fits your vehicle? Just send us a picture of the technical data sheet and/or the reference of your part. ¿Quieres que te aseguremos que esta pieza corresponde a tu vehículo? Solo tienes que enviarnos una fotografía de la ficha técnica y/o la referencia de tu pieza.
Do you want us to make sure that this part fits your vehicle? Just send us a picture of the technical data sheet and/or the reference of your part. Möchten Sie, dass wir sicherstellen, dass dieses Teil Ihrem Fahrzeug entspricht? Sie müssen uns lediglich ein Foto des technischen Datenblatts und/oder der Referenz Ihres Stücks zusenden. Vuoi che ci assicuriamo che questa parte sia adatta al tuo veicolo?Tutto quello che devi fare è inviarci una foto della scheda tecnica e/o il riferimento del tuo pezzo. Chcesz, zebysmy sie upewnili, ze ta czesc bedzie pasowac do Twojego pojazdu? Wszystko, co musisz zrobic, to przeslac nam zdjecie karty technicznej i/lub numer referencyjny swojego produktu. Quer que tenhamos certeza de que esta peça corresponde ao seu veículo? Basta enviar-nos uma fotografia da ficha técnica e/ou da referência da sua peça. Shipping and collection costs in case of return will be at your expense. DESGUACE ELOSTION, SL offers its customers, except for control units or electronic components, a minimum warranty period of 1 year in accordance with Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, subject to what is accepted in the warranty booklets depending on the type of material. If failures occur during the warranty period, you must inform and deliver the warranted goods to DESGUACE ELOSTION, SL, who will evaluate the part and proceed to its exchange or refund of the amount.
If the part is not defective, you will be given a voucher of equal value, exchangeable for parts in stock. The warranty does not cover labor, defects, damage caused by part failure, incorrect installation, or failure to follow manufacturer's maintenance instructions. Complete replacement has a maximum return period of 7 days, provided it is not tampered with and the invoice proving its presentation is provided; after this, no returns will be accepted. In accordance with Article 18 of RD 782/98, development of Law 11/97 on packaging and packaging waste. The person responsible for delivering the used waste containers for proper environmental management will be the final holder.
To make such a return, you must know that: The product must be in perfect condition and in its original packaging. The product must have been handled while retaining its warranty seals. The product must not have been installed on the vehicle. You cannot use the replacement packaging as a postal package, do not attach the delivery note directly to the replacement's cardboard as our company may not accept the product. Depending on the condition of the returned part (incomplete, damaged, packaging in poor condition), the refund may be refused.
Logically, if the product was not the one requested or has a defect, this warranty includes it. Once we have received the goods in our warehouses and verified that all the above conditions exist, DESGUACE ELOSTION, SL will accept the return of the product and proceed to its refund according to the payment method made, and if applicable, to the shipment of the new product.