Desguaces Melli CAT Sierra Verde S. L with CIF B06924435 and registered address at Ctra Sevilla - Lisboa (Cruce Valdelarco) 21291 Galaroza (Huelva) offers its customers the legally established guarantee for used spare parts.
See exceptions in the specific guarantees section. Provided that the installation of the spare part is carried out in authorized workshops in accordance with current legislation. Our guarantee covers the replacement of the part or the reimbursement of its amount, that is, if the part is defective or its performance is not adequate compared to the one offered, we offer you an equivalent part, and in the event that we do not have it in stock, we will refund you the total amount in the same form of payment, within the normal terms from the date of purchase. The guarantee does not cover workshop fees, travel expenses, towing fees, loss of business and other expenses resulting from the possible immobilization of the vehicle. Inappropriate handling, improper use, negligence, damage during assembly, faulty installation or maintenance by non-professional personnel, overload, overvoltage and other external causes not attributable to the state and quality of the product.Damage caused by transportation, impacts or atmospheric phenomena, or any other cause of force majeure not attributable to the state and quality of the product. In case of damage caused by transportation, you must inform us directly within 24 hours. Normal wear and tear parts related to the use of the vehicle such as tires, bulbs, discs, clutches, batteries, brake pads, etc.
Lack of maintenance or incorrect or inadequate maintenance in accordance with the manufacturer's instructions. Repairs or installations carried out once the non-conformity of the product has been declared or those carried out when there is an original defect and without said non-conformity having been previously declared.
Maintenance or adjustment operations and periodic checks. Damage to paint or paint damage that is not serious and that results from normal wear and tear, since they are used parts. Parts that have been modified, erased, broken seals or markings.Parts and spare parts lose their warranty if they have been handled. If you do not agree with all or part of the specifications of this document, please return the material to us unopened and without removing the seals. Alteration of the seal will result in ACCEPTANCE of our warranty and return policy.
For this purpose and as proof of compliance, after reading and approving it, the customer accepts it. All our engines and gearboxes have a 3-month warranty and no other period of time for legal purposes. If a specific warranty period is agreed between the buyer and the seller at the time of sale, it is the latter that applies, not the previous one. This period must be specified on the sales invoice.
Only the main part of the engine, including the cylinder head and block, as well as its internal working parts, is covered. External parts mounted on the engine, such as the injector housing, injectors, glow plugs, spark plugs, belts, sleeves, distributor and ignition coils, water pump, thermostat, flywheel, clutch, turbocharger, intake and exhaust manifolds, different radiators, the depressor, the fan, the different sensors and electrical installations are excluded. For the warranty to be valid, it is mandatory to change the timing belt kit, replace the water pump and thermostats, and accredit this change with an official invoice from an Approved Workshop, otherwise the Warranty will be null and void. Assembly and disassembly work is absolutely excluded from the warranty in all cases.
Control units, electronic parts or electrical equipment are NOT covered by the warranty. Due to the fragility of their components, they can only be damaged if they are installed in a vehicle, for example if the latter suffers a short circuit. Control units can store the history of the vehicle from which they were removed. To reuse it, it is therefore necessary to proceed with a reset (deleting stored data) and emptying the data from the vehicle to be repaired.
Incorrect replacement may render the control unit unusable, so it should only be installed by professionals. Proof of purchase is required for the warranty to be valid.
You must keep the original packaging of the part. The cost of returning the goods is borne by the customer. However, if the warranty or conformity return applies to the returned product, the customer will be refunded all costs related to that return.
In the event of replacement as a solution to the warranty, the customer will receive the part within a maximum of 48 hours from the receipt of the defective part in our premises. In the case of a credit note for replacement, it will be made within 10 days of receipt of the product in our facilities, as it must undergo an inspection and verification process.