We do not make international shipments to the islands. IMPORTANT: If you need an invoice in the name of a company or an individual, it is necessary to send us all your tax data, including the VAT number or the identity card number, otherwise the invoice will be issued in the form of a ticket or a simplified invoice without the possibility of making changes later. Do you want us to make sure that this part fits your vehicle?
Just send us a picture of the technical data sheet and/or the reference of your part. Shipping and collection costs in case of return will be at your expense. Desguaces Cesar SL offers its customers, with the exception of control units or electronic components, a minimum warranty period of 1 year in accordance with royal legislative decree 1/2007, subject to what is accepted in the warranty notebooks depending on the type of material. If failures occur during the warranty period, you must inform and deliver the warranted goods to Desguaces Cesar SL, which will evaluate the part and proceed with its exchange or refund of the amount. If the part is not defective, you will be given a voucher of equal value exchangeable for parts in stock.
The warranty does not cover labor, defects, damage caused by part failure, incorrect assembly, or failure to follow manufacturer's recommended maintenance. The complete replacement has a maximum return period of 7 days, provided it is not tampered with and the invoice proving it is presented, after that, no return will be accepted.
According to article 18 RD 782/98, development of law 11/97 on packaging and packaging waste. The person responsible for the delivery of the used waste containers for proper environmental management will be the final holder.
To make such a return, you must know that. The product must be in perfect condition and in its original packaging. The product must not have been handled and must retain its warranty seals. The product must not have been mounted on the vehicle. You cannot use the replacement packaging as a postal package, do not stick the delivery note directly to the replacement box as our company may not accept the product.
Depending on the condition of the returned part (incomplete, damaged, packaging in poor condition), the refund may be refused. Logically, if the product was not the one requested or has a defect, this warranty includes it.
Once we have received the goods in our warehouses and verified that all the previous conditions exist, Desguaces Cesar SL will accept the return of the product and proceed with the refund of its amount according to the payment method made, and if applicable, to the shipment of the new product.